Prices, packages & offers may change without notice.
For special packages on Birthday Parties etc.
Management is not responsible for your belongings.
Entry Access card/ Tag/Band is property of Thrill City.
Free Entry for Physically Handicap, infants (<2yrs)accompanied by paid customer.
Covid Guidelines to be followed strictly while in Thrill City premises.
People with COVID-19 symptoms, high BP, heart conditions, pregnant women & those prone to epilepsy should refrain from visiting the park.
Avoid wearing loose garments for safety reasons,
Do not carry outside food & drinks inside the park.
Loyalty card can be topped-up & reused.
Balance on this card is not refundable/transferable.
Card is valid for one year from the date of recharge.
Thrill City is not responsible if the card is damaged,lost or stolen.
Food, Carnival Games, Futsal, Gym & Swimming Pool not included in the package.
In case of any unforeseen circumstances If the games/ experiences are not working due to any technical issues then the management isnt responsible
Minimum 1 credit required for entry in Loyalty card .
All rights reserved by Thrill. City.
ONLINE TICKET BOOKING TERMS & CONDITIONS:
The booking under this ticket is/are not transferable.
This e-ticket is valid only for the date mentioned.
This e-ticket has to be carried by the customer during the visit along with an original photo ID Card whose name appears above.
Please show the ticket at the time of entry.
The company reserves the right to change/cancel the service.
Cancellation is not allowed but the date of visit can be changed with prior confirmation with our Team on email.
For e-Ticketing/Refund related queries/refunds, reach us at hello@thrill.city
Please note that fares are subject to change without notice. If you have purchased a ticket and subsequently the fares have increased then you will not be required to pay the difference.
Please check your ticket after it is issued, for its correctness and we request you to read the Terms and conditions.
In case of detection of alteration of fare/date/name at the time of visit, in the booking confirmation mailed to the customer email-ID, the registered customer of e-ticketing with www.Thrill.city is liable for prosecution under Court of law.
If the property is closed for any reason, tickets can be rescheduled to another date within a 15 days timeline.