TERMS & CONDITIONS:

  • Amount once paid will not be refunded.
  • Valid ID Card required,
  • No Mask, No Entry.
  • Right of admission is reserved.
  • Prices, packages & offers may change without notice.
  • For special packages on Birthday Parties etc.
  • Management is not responsible for your belongings.
  • Entry Access card/ Tag/Band is property of Thrill City.
  • Free Entry for Physically Handicap, infants (<2yrs)accompanied by paid customer.
  • Covid Guidelines to be followed strictly while in Thrill City premises.
  • People with COVID-19 symptoms, high BP, heart conditions, pregnant women & those prone to epilepsy should refrain from visiting the park.
  • Avoid wearing loose garments for safety reasons,
  • Do not carry outside food & drinks inside the park.
  • Loyalty card can be topped-up & reused.
  • Balance on this card is not refundable/transferable.
  • Card is valid for one year from the date of recharge.
  • Thrill City is not responsible if the card is damaged,lost or stolen.
  • Food, Carnival Games, Futsal, Gym & Swimming Pool not included in the package.
  • In case of any unforeseen circumstances If the games/ experiences are not working due to any technical issues then the management isnt responsible
  • Minimum 1 credit required for entry in Loyalty card .
  • All rights reserved by Thrill. City.

 

ONLINE TICKET BOOKING TERMS & CONDITIONS:

  • The booking under this ticket is/are not transferable.
  • This e-ticket is valid only for the date mentioned.
  • This e-ticket has to be carried by the customer during the visit along with an original photo ID Card whose name appears above.
  • Please show the ticket at the time of entry.
  • The company reserves the right to change/cancel the service.
  • Cancellation is not allowed but the date of visit can be changed with prior confirmation with our Team on email.
  • For e-Ticketing/Refund related queries/refunds, reach us at hello@thrill.city
  • Please note that fares are subject to change without notice. If you have purchased a ticket and subsequently the fares have increased then you will not be required to pay the difference.
  • Please check your ticket after it is issued, for its correctness and we request you to read the Terms and conditions.
  • In case of detection of alteration of fare/date/name at the time of visit, in the booking confirmation mailed to the customer email-ID, the registered customer of e-ticketing with www.Thrill.city is liable for prosecution under Court of law.
  • If the property is closed for any reason, tickets can be rescheduled to another date within a 15 days timeline.
  • Prohibited items are not allowed in the property.

 

THRILL CITY SUMMER CARNIVAL TERMS & CONDITIONS:

  • This coupon is issued as part of promotional program of Thrill City.
  • Promotional period 25/3/2022 to 12/6/2022.
  • Coupon is issued only for customers with Paid Entry into Thrill City, Food or beverages bill of ₹1000 & above in any of the food courts within Thrill City premises.
  • Coupon with full details of customer name, mobile number & email id will be eligible to be dropped in designated box placed in Thrill City premises only.
  • Weekly / Grand winners of gifts will be declared from the coupons dropped in the designated box.
  • Gifts will be subject to taxes as per local law and to be paid by winners of gifts.
  • Any claim will be to the limit of ex-showroom value of the gift only.
  • Jurisdiction of Hyderabad Courts only.
  • Terms and conditions not mentioned above will be as per the local laws prevailing during the promotional program.
  • For more information call 7070456789.